Shipping & Delivery

Welcome to Pine & Pear.
We value transparency and customer satisfaction. Below is an overview of our shipping and delivery process:

Processing Time:
Orders are processed and shipped within 1–3 business days.

Cost:
Tracked shipping is always free of charge. Taxes and Import duties also included.

Tracking:
Once your order has been shipped, you will receive a shipping confirmation with a tracking number.

Shipping Options:
Tracked Shipping: Delivery within 5–12 business days for the UK and Europe, depending on the item.

Origin and Fulfillment:
Our products are fulfilled by external partners and, in most cases, shipped directly from China. As a result, packaging may differ slightly from what you're used to. We carefully select our partners to ensure the best possible value for money.

Have a question?
Feel free to contact us via our contact form or via info@pine-pear.com. Our customer service is available 24/7. You can expect a response within 24 hours.

View our full Shipping Policy here.